In the event one or more of the items you ordered are on backorder or discontinued you can either wait for the item(s) to come in, get another comparable item(s) or get a refund.

We reserve the right to substitute items of comparable value to fill group orders if we discover a shortage or manufacturer defect in one or more of your items. You will be notified, if time permits, prior to shipping of any substitutions.

As soon as your full payment has been received, we order the blank items to fill your order. From this point forward, your garment type, garment color or item (if not clothing) cannot be changed without additional restocking/processing fees.