Since all orders are custom-made, there can be no returns unless the item(s) ordered is defective or the wrong item(s) is received.
All orders are thoroughly examined and counted by at least two members of our production staff to ensure that item sizes and quantities are accurate. All items are also examined for defects prior to being shipped. We have a +/- 2% overstock/understock allowance. If you are ordering for an exact number of people, please order 2% more than you will need to ensure that you have enough for everybody.
If a problem does arise with your order, please contact us at info@MazelTovGeaqr.com or 855-629-3543 within 72 hours of receiving your order. Please do not send any items back to us without calling first. Unauthorized returns may be refused and sent back to the customer. Please do not alter the item(s) received in any way. Items cannot be returned more than two weeks after receipt for any reason.