You are responsible for ordering correctly. When ordering over the phone, you must provide your sales representative with accurate instructions for producing your order correctly and in a timely manner. Do not assume your sales representative knows what you want and when you want it if he/she has not asked you. will only be responsible for acting on those instructions given or sent to us that we actually receive. These instructions will affect the accuracy or timeliness of your order. We are not responsible for instructions that we do not receive, instructions we receive late or instructions that are not possible to follow. We are also not responsible for any incorrect instructions you may provide. is not responsible for items that must be discontinued because they are no longer available from the manufacturer. From the time we have given you your quote.

We are also not responsible for typographical errors in our catalog or on our website ( We reserve the right to modify our catalog and website including these policies at any time without notice. Please contact us at 855-629-3543 if you have any questions regarding these policies. When placing an order with, you are agreeing to the terms and conditions described in these policies.